• Formal Wear
        Tuxedo Coats
        Pants
        Skirts/Shorts/Dresses
      • Vests
        Shirts
        Blouses
        Accessories
     
      • Concert Attire

      • Footwear

      • Garment Bags
        Storage Racks
        Conductor Podiums
        Accessories

      • Choir Robes

      • Customer Service

      • Home
 
Customer Service

Our Sales consultants are here to assist you Monday-Friday between the hours of 8 am and 5 pm CST. You can place your order, get product information, shipping advise, order status information, make adjustments to open orders, request return authorization, and check product delivery schedules.

Postal Mail:
Choir-mart Accessories
Mesne Educational Group
11842 NE 29th Street
Elkhart, Iowa 50073


Email:
sales@choir-martaccessories.com
Toll Free Phone:
888-399-SING (7464)

Phone: 515-367-5003
Toll Free Fax:
888-399-1744

Phone: 515-367-5012


Prices
Discounts have been incorporated into our prices. Shipping and handling charges are added to all orders. Advertised prices are subject to change without notice.


Payment Options
Prepay and Save
Save 5% on all orders if paid in advance by school or organization check, cashier check or money order (no personal checks.) Credit Cards do not apply for prepay.


Purchase Order
Mailed or faxed copy of a signed official school or district purchase order. Payment term - net 30 days.

Credit Card
Visa, Master Card, Discover and American Express are accepted. Card holder must provide name, billing address, telephone number, card number, expiration date and signature. Credit card orders are not eligible for prepay and save option.

International Draft or Bank Wire
Orders outside of the USA must use this type of payment.  No Credit Cards accepted.



Collection
Checks returned to Choir-Mart Accessories due to insufficient funds will be charged a $20 fee. All invoices on accounts for more than 30 days are subject to a $5.00 late fee or 1% of the unpaid balance, whichever is greater. These fees will be added to statements on a monthly basis.

Samples
Sample items are available by calling our sales consultants at 1-888-399-7464. These items will be billed and appropriate credit will be given upon authorized return and inspection of items. Sample items must be returned in 30 days. The customer is responsible for return shipping.

 
     "Discrepancies must be reported
           within 10 days of receipt"


Exchanges

Items that need be exchanged please call our sales consultants at 1-800-399-2263 for assistance. All exchanges are responsible for the shipping cost of the new product out to them.


Returns
Return Procedure
Choir-mart Accessories cannot accept returns unless a Return Authorization Number (RA#) has been issued. To obtain a RA# and the correct return address, please call Choir-mart Accessories sales consultants at 1-888-399-7464 or email sales@choir-martaccessories. Be prepared to provide the style number, color, size, quantity and reason for return. All packages returned without a Return Authorization Number (RA#) will be accessed an unauthorized return fee. Merchandise is non-returnable after 30 days of invoicing.


Return Authorization (RA#)
You are welcome to return most of our in stock merchandise within 30 days provided that the items are in new condition and all tags are still attached. Goods that are returned for reasons other than manufacturing defects are subject to a restocking fee. Due to health regulations: There are no returns or exchanges on opened shirts, briefs, tights, and body suit foundations/pants. Also merchandise that has been worn or altered cannot be returned. All custom items are non-returnable.

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  Shipping Information
  • In stock items are shipped within 48 business hours of approved order.
  • Custom made and special items will be shipped as soon as they are manufactured. No cancellations.
  • Next Day Air, 2nd Day Air and 3-Day Select are available at an additional charge.
  • Call for prices and carrier on overseas shipping.
  • Call for freight charges on certain items.
  • Chart below reflects shipping/handling charges for UPS Ground in the Continental USA.
Orders Totaling Postage Orders Totaling Postage
$0 - 15.00 $6.00 $600.01 - 700.00 $57.50
$15.01 - 30.00 $9.00 $700.01 - 800.00 $66.50
$30.01 - 50.00 $11.50 $800.01 - 900.00 $74.50
$50.01 - 75.00 $13.50 $900.01 - 1000.00 $83.50
$75.01 - 100.00 $16.50 $1000.01 - 1250.00 $91.50
$100.01 - 200.00 $19.50 $1250.01 - 1500.00 $100.50
$200.01 - 300.00 $26.50 $1500.01 - 2000.00 6%
$300.01 - 400.00 $32.50 $2000.01 - 2500.00 5.5%
$400.01 - 500.00 $40.50 $2500.01 - and up 5%
$500.01 - 600.00 $49.50    

Please call for estimates on 3-Day, 2nd Day and Next Day Air.

Note: Residential deliveries add $3.00/order

Conductor's Podium,  Top Hats, & Storage Racks  - call for shipping cost

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  Measurement Guidelines

1. To Measure Height
Have HIM or HER stand against a wall (shoeless). Place a flat ruler across top of head to wall. Measure from that point down to the floor.

2. To Measure Chest or Bust
Measure HIM across shoulder blades and bring tape measure under his arms and across his chest.
Measure HER across shoulder blades and bring tape measure under her arms and around the fullest part of her bust.


3. To Measure Waist
Measure HIM or HER around the smallest part of the natural waist.

4. To Measure Seat or Hips
Measure HIM around the fullest part of his seat.
Measure HER around the fullest part of her hips.


5. To Measure Inseam
Measure HIM or HER along the inner seam from the crotch to the bottom of leg.

6. To Measure Sleeve
Measure with bent elbow, measuring from the center of back of neck, across the shoulder, down to elbow and from point of elbow to wristbone.

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Download an Order Form
You must have Adobe Acrobat Reader installed on your computer.
Click on the link to download it free from Adobe.com


To receive a brochure by mail,

click here to email us your address and phone number.